2013-01-30

Evidently I'm not the only person lamenting losing connectivity to email with the loss of Messenger.

It's bad enough that Outlook (lookout) no longer works for me within a browser.

No that I've been forced to upgrade Messenger to Skype, I no longer can get to email period. Looks like it ain't just me -

http://community.skype.com/t5/Live-Messenger/Cannot-Access-Hotmail-On-Skype-After-Switching-from-Windows-Live/td-p/1245494

Priceless comments -

"Microsoft has this legendary reputation to introduce chances without the necessary Change Control process in place. "

"Where is the Change Management process here? ITIL should have pointed out that they need to first understand the features that users need and then incorporate those ones into the new product (Service Design). "

Doesn't Microsoft know anything about Design anymore?

Don't they even know how to test their software anymore?

How's converting all the testers into S-D-E-Ts working out?

Look, don't get me wrong. I understand that Skype is a new tool, voice over IP and all that, plus video conferencing and so on.

And I get that technology moves and people must move with it.

But the way Microsoft does it is by force and without any explanation of what's lost in doing so. It's a nice easy way for me to dislike Skype for all the wrong reasons.

They (MS) just don't learn.

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