2024-02-16

As if I didn't have enough reasons to trust new technology in the possession of large corporations ...

... You shouldn't either.

https://arstechnica.com/tech-policy/2024/02/air-canada-must-honor-refund-policy-invented-by-airlines-chatbot/

Air Canada must honor refund policy invented by airline’s chatbot

Air Canada appears to have quietly killed its costly chatbot support.

 

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