Or at the very least, not travel via it's most famous airline -
The new language appears in the tariffs section on involuntary refunds, which was updated on April 13, according to Fitzpatrick. The updated section streamlines the description of circumstances that may lead to an involuntary refund, such as a delay of more than three hours or a schedule irregularity.
The changes seem to include the addition of the exception, which reads: “No Involuntary Refund is owed if the cancellation or delay outside of Air Canada’s control was caused by a force majeure event of widespread magnitude and intensity.”
When asked why the “force majeure” exception was added and what it refers to, if not COVID-19, Fitzpatrick said: “The force majeure reference is not new and is standard contract language, in this case reflecting former Transport Minister Marc Garneau’s direction on Dec. 21, 2020 that passenger protection regulations should ‘not impose an undue financial burden on air carriers that could lead to their insolvency.’”
But the “force majeure” reference does appear to be new. A previous version of the tariff document, dated March 22, 2021 and accessed via internet archive Wayback Machine, does not include the exception.
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