Doesn't anybody know how to create a test plan for rolling out a web site?

http://www.cbc.ca/news/health/story/2012/04/05/hospital-database-crash.html

I mean seriously - doesn't anyone think about load testing? Gathering requirements?

The new website was launched Wednesday and the owners expected about 200 people to check it out.


But more than 300,000 people swamped the site a few hours after it went live and the server hosting it crashed.